Across UCL, Students’ Union UCL and the University of London, our students have access to highly experienced professionals committed to the wellbeing of each and every student.

From housing advice to finance to personal safety, our professionals have the know-how to help you thrive in the big city.

Students’ Union UCL

Students’ Union UCL offer a free, confidential, and independent advice and support. Their trained and experienced team can give you advice on many issues you may face at university from academic issues to housing, including contract checks and housemate disputes, and money and debt, including budgeting and welfare benefits.

Visit their website for further information:


UCL Security

UCL aims to provide and maintain a safe, secure, and healthy environment for its students.

Emergency security support on campus
Call +44 (0)20 7679 2222
Please call this number if you witness or experience a crime or security concern on campus.

Non-emergency security support
Call +44 (0)20 7679 2108

Please call this number to speak to the Crime Prevention and Personal Safety Adviser, for follow-up support from UCL if you have witnessed or experienced a crime, or for all other security enquiries.

Find out more on the UCL security website.


UCL Student Support and Wellbeing

UCL’s expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study.

Visit the website for more information. 


University of London Housing Services

The University of London Housing Service offers help and advice for students looking for accommodation, from it’s free housing guide to help with your contract.

You can call +44 (0)20 7862 8880 or email [email protected] to arrange a 1- hour appointment with an advisor, or visit their website for more information: is an independent marketplace, that specialises in helping international students find accommodation. Their website is available in 19 languages and they have a multilingual team of booking consultants.

With more than 400 properties available in London, you can compare your options and choose the best home for you, close to UCL.

Find out more.




LOVESPACE is UK’s largest by-the-box storage company, meaning you only pay for what you store, rather than renting out a storage unit you might not even fill.
If you’re going travelling or heading home, LOVESPACE can help. As UCL’s preferred provider, you get an exclusive £10 off storage if you’re a UCL student.

They’ll come to campus, pick up your belongings and store it till next term, next academic year or beyond.

Find out more.