askUCL is our self-help centre and student enquiry system designed to streamline the way we handle your enquiries. Have a question? Just askUCL.

Visit askUCL

Student support and wellbeing

Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study.

Visit Student support and wellbeing

Students’ Union Advice Service

The Students’ Union Advice Service offer advice to all students currently registered at UCL on issues from your studies to housing.

Visit the Advice Service

Police, Fire or Ambulance

Call: 999


Police (non-emergency) call: 101 or visit

Medical (non-emergency) call: 111 or visit

On campus, 24/7 UCL Security
+44 (0)207 679 2108 or call 222 from any UCL phone

+44 (0)800 555 111

Rape Crisis
+44 (0)808 802 9999

Drugs and Alcohol Advice

+44 (0)300 123 6000

NHS Alcohol support

Mental Health Support

UCL Mental health and wellbeing support
There is always help available to you throughout your time with us at UCL. Whether through counselling or at an appointment with our Disability, Mental Health and Wellbeing team, our professional staff can provide you with advice and support on a wide range of mental health and wellbeing subjects, to help you get the most out of student life.
Visit the website.

116 123


The Equality Advisory & Support Service (EASS)

EASS can provide more details about disability rights in relation to private rented housing.
Telephone: +44 (0)808 800 0082
Text phone: 0808 800 0084

Disability Rights UK

Disability Rights UK is the leading charity promoting the rights of disabled people:
See also:

Disabled Students Helpline

Call: +44 (0)800 328 5050
Email: [email protected]

So you’ve looked through the site and still have questions?

We’ve tried to be as thorough as possible but if there’s anything we’ve missed, or you have any further questions just drop us a message and we’ll get back to you as soon as we can.

Go to contact form