USEFUL
CONTACTS
askUCL
askUCL is our self-help centre and student enquiry system designed to streamline the way we handle your enquiries. Have a question? Just askUCL.
Student support and wellbeing
Our team of expert wellbeing, disability and mental health staff provide a safe, confidential and non-judgemental space, in which you can discuss any issues that may be affecting your ability to study.
Visit Student support and wellbeing
Students’ Union Advice Service
The Students’ Union Advice Service offer advice to all students currently registered at UCL on issues from your studies to housing.
Police, Fire or Ambulance
Call: 999
Other
Police (non-emergency) call: 101 or visit police.co.uk
Medical (non-emergency) call: 111 or visit nhs.uk
On campus, 24/7 UCL Security
+44 (0)207 679 2108 or call 222 from any UCL phone
Crimestoppers
+44 (0)800 555 111
crimestoppers-uk.org
Rape Crisis
+44 (0)808 802 9999
rapecrisis.org.uk
Drugs and Alcohol Advice
Frank
+44 (0)300 123 6000
talktofrank.com
NHS Alcohol support
www.nhs.uk
Mental Health Support
UCL Mental health and wellbeing support
There is always help available to you throughout your time with us at UCL. Whether through counselling or at an appointment with our Disability, Mental Health and Wellbeing team, our professional staff can provide you with advice and support on a wide range of mental health and wellbeing subjects, to help you get the most out of student life.
Visit the website.
Samaritans
116 123
samaritans.org
Mind
mind.org.uk
The Equality Advisory & Support Service (EASS)
EASS can provide more details about disability rights in relation to private rented housing.
www.equalityadvisoryservice.com
Telephone: +44 (0)808 800 0082
Text phone: 0808 800 0084
Disability Rights UK
Disability Rights UK is the leading charity promoting the rights of disabled people:
www.disabilityrightsuk.org
See also: disabilityrightsuk.org/housing-links
Disabled Students Helpline
Call: +44 (0)800 328 5050
Email: students@disabilityrightsuk.org
So you’ve looked through the site and still have questions?
We’ve tried to be as thorough as possible but if there’s anything we’ve missed, or you have any further questions just drop us a message and we’ll get back to you as soon as we can.